SALON POLICIES

 

BOOKING
We will contact you via phone or email to confirm your appointment. If we do not already have your credit card information on file we will call you to request it. We will need it to secure your appointment.
 

ONLINE BOOKING

Make sure to check with your stylist about what services are right for you to book. Currently, online booking will be exclusively for Stay Gold Spray Tanning Services with Mia Andreoli. To book appointments with any other stylist/colorist or if you are a new client, please call 617-982-6622 or email info@loveandmercysalon.com
 

CANCELLATIONS
To avoid being charged for canceled or missed appointments please contact our reception 48 hours prior to your appointment. Please note that appointment times are reserved especially for you. Failure to comply will result in a full-service charge.
 

PUNCTUALITY
Please call reception if you are going to be late. If you are expecting to be more than 15 minutes late we cannot guarantee that your booked service will be provided. We will, however, do our best to accommodate you. In the event of a late missed appointment, a full-service charge will apply.